Effective date: [insert date]
Website: bullshitgifts.eu
Brand: ShitGift
Contact email: support@shitgift.eu
These Terms & Conditions govern the use of the website bullshitgifts.eu and the purchase of products offered under the brand ShitGift.
Please read these Terms carefully before placing an order. By using the website or placing an order, you agree to these Terms.
The seller and operator of the website is:
[Legal company name / sole trader name]
[Company registration number / IÄŒO]
[Registered address]
Czech Republic
Email: support@shitgift.eu
Please replace the information above with the correct legal details before publishing these Terms.
For the purposes of these Terms:
ShitGift offers humorous, prank-style or novelty gift products that can be sent to another person.
The service may allow the Customer to send a gift without automatically revealing the Customer's identity to the Recipient. This is referred to as the anonymous gift service.
Product images, descriptions and packaging shown on the website are for informational purposes. Minor differences in appearance, packaging or presentation may occur, provided they do not materially affect the nature of the product.
The Customer acknowledges that the anonymous gift service must be used responsibly and lawfully.
The Customer must not use the service for:
The Seller reserves the right to refuse, cancel or refund any order that appears to be abusive, unlawful, fraudulent, harmful or contrary to these Terms.
The Seller may disclose the Customer's identity or order information if required by law, court order, competent authority, payment dispute, fraud investigation, abuse prevention or protection of legal rights.
The Customer places an order by selecting a product, entering the required details, choosing delivery and payment options, and confirming the order.
Before submitting the order, the Customer has the opportunity to check and correct the entered information.
After placing the order, the Customer may receive an order confirmation by email. The purchase contract is concluded when the Seller confirms the order or begins processing it.
The Seller may refuse or cancel an order if:
All prices are displayed on the website in the currency shown during checkout.
Prices may include or exclude VAT depending on the Seller's VAT status. The final price, including applicable taxes and delivery costs, will be shown before the order is submitted.
Payment may be processed through external payment providers. The Seller does not store complete payment card details.
The order will usually be processed only after successful payment.
The Seller delivers products to the countries and regions available during checkout.
Delivery times shown on the website are estimates and may vary depending on the delivery provider, destination, customs procedures, public holidays or other circumstances outside the Seller's control.
The Customer is responsible for providing complete and accurate delivery information.
If the delivery fails because of incorrect information provided by the Customer, refusal to accept delivery, or failure to collect the parcel, the Customer may be responsible for additional delivery costs.
The Customer is responsible for ensuring that all information provided during the order process is accurate, complete and lawful.
If the Customer provides personal data of the Recipient, the Customer confirms that they are authorised to provide such data for the purpose of delivering the gift.
The Seller processes personal data in accordance with the Privacy Policy available on the website.
If the Customer is a Consumer, they generally have the right to withdraw from a distance contract within 14 days of receiving the goods, unless a legal exception applies.
To exercise the right of withdrawal, the Consumer must inform the Seller by a clear statement sent to: support@shitgift.eu
The Consumer does not need to provide a reason for withdrawal.
The withdrawal period is met if the Consumer sends the withdrawal notice before the 14-day period expires.
The right of withdrawal may not apply in cases provided by law, including but not limited to:
If a product is customised, personalised or prepared according to the Customer's specific request, the Customer may not have the right to withdraw from the contract.
If the Consumer withdraws from the contract, they must return the goods without undue delay, and no later than 14 days after informing the Seller of the withdrawal.
Returned goods should be sent to: [return address]
The Consumer bears the direct cost of returning the goods unless the Seller states otherwise.
The Consumer is responsible for any reduction in the value of the goods caused by handling the goods beyond what is necessary to determine their nature, characteristics and functionality.
If the Consumer validly withdraws from the contract, the Seller will refund the payments received from the Consumer, including the cost of the cheapest standard delivery method offered by the Seller, where required by law.
The refund will be made using the same payment method used for the original transaction unless agreed otherwise.
The Seller may withhold the refund until the goods are returned or until the Consumer provides proof that the goods have been sent back.
The Customer has rights arising from defective performance under applicable law.
If the goods are defective, damaged or do not correspond to the order, the Customer should contact the Seller at: support@shitgift.eu
The complaint should include:
Depending on the nature of the defect, the Customer may be entitled to repair, replacement, reasonable discount or refund, in accordance with applicable law.
If the parcel is visibly damaged upon delivery, the Customer or Recipient should, where possible, document the damage and contact the delivery provider and the Seller as soon as possible.
Photos of the damaged parcel and product may be required to process the claim.
The Customer agrees not to use the website or service:
The Seller may suspend, refuse or cancel any order connected with misuse of the website or service.
All content on the website, including text, design, graphics, logos, product names, images and brand elements, is protected by intellectual property laws.
The Customer may not copy, reproduce, distribute, modify or use website content without the Seller's prior written consent, except where permitted by law.
The Seller is not liable for:
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
The Seller is not liable for failure or delay in performance caused by circumstances beyond reasonable control, including natural disasters, war, strikes, epidemics, government measures, transport disruptions, technical failures or failures of third-party service providers.
The Seller may update these Terms from time to time.
The version of the Terms applicable to the Customer's order is the version available on the website at the time the order is placed.
These Terms are governed by the laws of the Czech Republic.
If the Customer is a Consumer, they may also have rights under mandatory consumer protection laws of their country of residence.
The Customer should first contact the Seller at support@shitgift.eu to resolve any dispute.
Consumers may also contact the Czech Trade Inspection Authority for out-of-court consumer dispute resolution:
Česká obchodnà inspekce
Website: www.coi.cz
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain valid and enforceable.
These Terms are available on the website and may be saved or printed by the Customer.
For questions about these Terms, contact us at:
Email: support@shitgift.eu